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Remote billing practices for Carelink Express, Latitude Consult and Merlin on Demand

  • 1.  Remote billing practices for Carelink Express, Latitude Consult and Merlin on Demand

    Posted 05-22-2023 22:30

    Hello colleagues,

    We recently began utilizing Carelink Express\, Latitude Consult and Merlin on Demand in our emergency department. If you do this at your institution, would you be willing to share your expertise and billing practices with me either in this forum or in a conversation? Some specific questions:
    1. Can the technical fee be billed by the institution when the initial read on the report is provided by the company reps?
    2. Can the technical fee be billed by the emergency department if the Device Clinic writes up a report the following day?
    3. How will billing this technical fee for a remote interrogation be affected by the prior and affect the subsequent billing cycle?
    4. Can it be billed as an "in person" interrogation rather than a remote, since it is being performed in a hospital (even though it is being performed with an interrogation only device)?

    Thank you,

    Linda Schwartz



    ------------------------------
    Linda Schwartz
    [Supervisor]
    Mayo Clinic Arizona, Heart Rhythm Services
    4802168898
    ------------------------------


  • 2.  RE: Remote billing practices for Carelink Express, Latitude Consult and Merlin on Demand

    Posted 05-23-2023 10:52
    Using those types of "interrogators" is considered an interrogation in person and not a remote. Oftentimes this falls within a remote monitoring period and is not billable. 
    Whenever a device check is done by a rep, no matter where it is done, we do not charge a technical fee as they provided the service. 


    Amy Leiserowitz, 
    RN, CCDS, FHRS
    Iowa Heart Center
    MercyOne
    RN Education Specialist, Heart Rhythm Center

    T: 515-633-3602
    C: 515-988-5234
    aleiserowitz@iowaheart.com or
    amy.leiserowitz@commonspirit.org

    Iowa Heart Center
    5880 University Ave
    West Des Moines, IA 50266
    MercyOne.org
    Caution: This email is both proprietary and confidential, and not intended for transmission to (or receipt by) any unauthorized person(s). If you believe that you have received this email in error, do not read any attachments. Instead, kindly reply to the sender stating that you have received the message in error. Then destroy it and any attachments. Thank you.



    Original Message


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